Under the Care Act 2004 potential residents need to have their need thoroughly assessed before entering Parc Vro. This is intended to provide each resident with the best possible information on which to make an informed choice about their future. 

For potential residents who are already in touch with a social service or social work department, the initial assessment will be undertaken as part of the care management process, but we also need to assure ourselves and the resident that Parc Vro is suitable for them.

For potential residents who approach the home direct, appropriately trained staff will make a full assessment of need calling, with the residents permission, on specialist advice and reports necessary. The assessment will cover the range of health and social needs set out in the Department of Health guidance. All information is treated confidentially. The assessment process helps Parc Vro’s staff to be sure that we can meet a potential residents requirements to make an initial plan of the care we will provide. 

We will provide prospective residents with as much information as possible about Parc Vro to help them make a decision about whether or not they want to live here. We offer the opportunity for a prospective resident to visit and spend time in the home and meet other residents and offer the facility of one month’s accommodation on a trial basis at an agreed fee. We are happy for a perspective resident to involve their friends, family or other representatives in seeing Parc Vro and the care and facilities we can provide before making a final decision about admission.

If we feel that Parc Vro is not suitable for a particular person we will try and give advice on how to look for help elsewhere. If exceptionally, an emergency admission has to be made, we will inform the new resident within 48 hours about key aspects, rules and routines of the home and carry out the full information and assessment process within five days.